Accessibility Statement

Our Commitment

The Wash House Laundromats is committed to ensuring that our website is accessible to all visitors, including people with disabilities. We strive to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards to provide an inclusive digital experience for everyone.

Accessibility Features

We have implemented the following accessibility features across our website:

• Keyboard navigation — All pages and interactive elements can be fully navigated using a keyboard alone, including our mobile menu, modal dialogs, and forms.
• Skip navigation — A "Skip to main content" link is provided on every page so keyboard and screen reader users can bypass repetitive navigation.
• Screen reader support — Proper ARIA landmarks, labels, and live regions are used throughout the site to ensure screen readers can accurately convey page structure and dynamic content changes.
• Color contrast — All text meets or exceeds the WCAG 2.1 AA minimum contrast ratio of 4.5:1 against its background.
• Focus indicators — Visible focus outlines are provided on all interactive elements for keyboard users, without affecting the experience for mouse users.
• Reduced motion — Animations and transitions are automatically disabled for users who have enabled the "prefers reduced motion" setting in their operating system.
• Touch targets — All buttons and interactive elements meet the recommended minimum touch target size of 44x44 pixels.
• Form accessibility — Form errors are announced to screen readers with appropriate ARIA attributes, and error messages are clearly associated with their form fields.
• Bilingual support — Our site is available in both English and Spanish, with language changes announced to assistive technologies.
• Semantic HTML — Proper heading hierarchy, landmark regions, and semantic elements are used throughout for clear document structure.

Third-Party Content

Our website includes some third-party content and services, such as Google Maps for location finding and an AI-powered chat widget. While we work to ensure these integrations are as accessible as possible, we cannot guarantee full accessibility compliance for content controlled by third parties.

Feedback and Contact

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please let us know:

• Phone: (234) 888-4699 (Akron main line)
• Contact form: Send us a message

We take accessibility feedback seriously and will make reasonable efforts to address reported issues promptly.

This accessibility statement was last reviewed and updated in February 2026.